Frequently Asked Questions
How do I pick the right therapist?
All of our providers have different styles—structured, relational, and always client-centered. During your intake process, we’ll help match you with the therapist who’s the best fit for your needs and goals.
How often are therapy sessions?
Most clients begin with weekly 50-minute sessions. As you grow, we can move to biweekly sessions or adjust the frequency to fit your needs.
What can I expect at my first session?
Your first session is a chance for us to get to know you—what brings you in, what you’re hoping to work on, and what you’d like from therapy. We’ll also answer any questions you have and discuss next steps together.
Do you offer virtual/online therapy?
Yes! We offer both in-person sessions in our La Jolla office and secure telehealth sessions for clients located in California.
Do you see couples as well as individuals?
Yes—we work with both individuals and couples, helping clients navigate relationships, transitions, and personal growth.
How long will I need therapy?
Everyone’s journey looks different. Some clients come for a few months to work on a specific goal, while others find ongoing therapy helpful for continued growth and support. We’ll collaborate with you to create a plan that makes sense for your life.
Do you accept insurance?
We’re in-network with United, Aetna, and Tricare. For other insurers, we’re considered “out-of-network.” This means you’ll pay our session fee up front, and we’ll provide you with a superbill (a detailed receipt) that you can submit to your insurance company for possible reimbursement.
What does “out-of-network” mean?
It means our practice isn’t in your insurance company’s preferred network. You can still use your insurance, but you’ll pay our full session fee at the time of your appointment.
How does insurance reimbursement work?
After each session, we provide you with a superbill. You send this to your insurance company, and depending on your plan, you may receive partial reimbursement directly from them.
Tips for calling your insurance company:
When you call to check your benefits, ask:
“Do I have out-of-network mental health coverage?”
“What’s my deductible for out-of-network therapy?”
“What percentage of out-of-network costs do you cover?”
“Are there session limits or pre-authorization requirements?”
Why use out-of-network benefits?
Using your out-of-network coverage allows you to choose a therapist who is the best fit for you, even if they aren’t in your insurance company’s network. Many clients find this flexibility valuable.